Averenzo Vestuario Ltda ("Averenzo", "we", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website and services, in accordance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD, Law 13.709/2018).
1. Data we collect
We collect personal data you voluntarily provide when you:
- Submit our contact or appointment form (name, email, message, area of interest).
- Correspond with us by email.
- Visit our boutique or atelier by appointment.
We may also collect limited technical data automatically, such as IP address, browser type, and pages visited, for security and performance purposes.
Cookies
We use only strictly necessary and preference cookies (for example, remembering your chosen language). We do not use analytics, advertising, or third-party tracking cookies. For full details and how to manage them, see our Cookie Policy.
2. How we use your data
- To respond to your enquiries and schedule appointments.
- To provide and improve our products, services, and website.
- To comply with legal and regulatory obligations.
3. Legal basis
We process personal data based on your consent, the performance of a contract or pre-contractual steps at your request, our legitimate interests in operating the maison, and compliance with legal obligations.
4. Sharing
We do not sell your personal data. We may share data with trusted service providers (e.g. email hosting, IT infrastructure) strictly to operate our services, and with authorities where required by law.
5. Retention
We retain personal data only as long as necessary for the purposes described, or as required by law.
6. Your rights
Under the LGPD and similar laws, you have the right to access, correct, anonymise, port, or delete your personal data, to withdraw consent, and to object to certain processing. To exercise these rights, contact us at privacy@averenzo.com.
7. Security
We adopt technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. No method of transmission is fully secure, and we cannot guarantee absolute security.
8. Changes
We may update this Policy from time to time. The "Last updated" date above reflects the latest revision.
9. Contact
Data Controller: Averenzo Vestuario Ltda - privacy@averenzo.com.